During January–August of this year, the “Könüllü DOST” (Volunteer DOST) program received 28 thousand applications, with 1.1 thousand individuals being admitted to the program.
The program, which plays an important role in expanding the volunteer movement in Azerbaijan, operates through subprograms such as “Gənc DOST”, “Gümüşü DOST” (for the elderly), “Distant DOST”, “Corporate DOST”, and “Inclusive DOST.”
Volunteers support citizens at DOST centers by welcoming them, directing them to service windows, managing citizen flow and queues, providing information, assisting with the use of e-systems, and more.
They contribute to the delivery of state social services through the “one-stop-shop” model based on the principle of citizen satisfaction.
The program helps participants gain experience and professional skills in citizen services, supports their personal development, and becomes their first successful step on the path to building a career.
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