4-Month Social Indicators

During January–April of this year, the “Volunteer DOST” program received 14,000 applications, and 547 people were admitted to the program.

The program, which plays an important role in expanding the volunteer movement in Azerbaijan, operates through subprograms such as “Young DOST,” “Silver DOST” (for elderly people), “Remote DOST,” “Corporate DOST,” “Inclusive DOST,” “DigiDOST,” and “TeleDOST.”

Volunteers assist at DOST centers by welcoming citizens, directing them to service windows, managing queues and visitor flow, informing citizens, helping with the use of electronic systems, and providing other forms of support.

They contribute to the delivery of state social services through a “one-stop-shop” model based on the principle of citizen satisfaction.

The program also helps participants gain experience and professional skills in public service, supporting their personal development and first successful career steps.