10-month social indicators
During January–October of the current year, the “Könüllü DOST” program received 40 thousand applications, and 1,300 individuals were admitted to the program.
This program, which plays an important role in expanding the volunteer movement in Azerbaijan, includes subprograms such as “Gənc DOST”, “Gümüşü DOST” (for seniors), “Distant DOST”, “Korporativ DOST”, “İnklüziv DOST”, “DigiDOST”, and “TeleDOST”.
Volunteers assist citizens at DOST centers with welcoming visitors, directing them to service windows, managing citizen flow and queues, providing information, supporting the use of e-systems, and other related tasks.
They contribute to delivering public social services through a “one-stop shop” model based on the principle of citizen satisfaction.
The program supports participants in gaining experience in citizen services, developing professional skills, and taking their first successful steps toward personal development and career growth.